Easy Returns

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Scrubs & Beyond Store

FREE In Store

Returns & Exchanges

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Happy Returns Bar

$5.00* flat fee

Returns (*Up to 9 items)

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9,000 Return Bar Locations (US Only)

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We will gladly return any unembroidered item in its original condition within 60 days of receipt.

Return & Exchange Policy

We strive for 100% satisfaction.

However, if you are not completely satisfied with your order, we will gladly return any items in original condition within 60 days of receipt. For your convenience, you may complete your return at one of our stores or online. Unfortunately, we cannot accept any worn, washed, altered, or embroidered items.

Refunds

We process all returns on the same or next business day after receipt of merchandise. After we receive and process your return, please allow an additional 2 to 3 business days for your financial institution to credit your account. Shipping and processing charges are non-refundable.

Important note: Due to a backlog with our shipping carrier, please allow an additional week for returns processing.

Returns

We will gladly return any unembroidered item in its original unworn condition within 60 days of receipt. While we are unable to process exchanges for different styles at this time, you may return your unwanted item and place a new order for the preferred style.

Important Note: Returns are processed automatically to the payment on file, if the return fails to process for any reason to the payment on file, we will process the return to a gift card and email it to the email address on the order

Exchanges

We are currently unable to process exchanges. Please return the unwanted item(s) and place a new order for the preferred style.

Alternate shipping method

If you wish to arrange your own shipping, please include a completed return / exchange form and ship your package to:

Scrubs & Beyond – Returns
411 Bussen Underground Rd
St. Louis, MO 63129

We recommend that you keep a copy of your tracking information, as we cannot give credit for items that we do not receive.

Wrong item(s) shipped or damaged in transit

We will make it right. For fastest service, call us at 1-866-972-2849 or e-mail us at guestservice@scrubsandbeyond.com. Please provide your order number so that we may address your issue promptly.

International Returns

For international returns, please contact GlobalShopEx at
scrubsinternational@globalshopex.com or 1-786-391-4868.

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